Terms and Conditions


DealTrak acts as platform point for the lenders, insurers and other Finance & Insurance service providers advertised on the website www.dealtrak.co.uk and www.dealtrak123.co.uk (the "Sites").

By using and/or visiting the Site you agree to these General Terms and Conditions, the Privacy Policy and the Terms of Use and Site Use ("the Terms") and you expressly consent and agree to be bound by the Terms and all applicable laws and regulations that govern this Site.

Important Information

DealTrak acts as a portal to facilitate business transactions between introducers and suppliers. We undertake no responsibility for and are not liable for the misrepresentations, breaches of contract, breaches of statutory duty or negligence of any of the providers and other suppliers of services who sell their products and services through us. This means that in the event of you suffering personal injury, illness or death as a result of any act or omission of a provider or other supplier of services (or their employees or agents) or you having any complaint about the quality of the services provided or having any other complaint at all, your sole right of redress will be against the independent third party who provided such service and DealTrak will be under no liability at all (whether in contract, tort or otherwise howsoever).

You accept that we have not in any way selected or assembled your business transactions for you.

By proceeding to facilitate your transactions and/or other services through the Site, you accept that you will be entering into a contract with the provider on their standard terms and conditions. If they are provided, we will endeavour (but undertake no liability to do so) to make copies of the provider's terms and conditions available to you.

You understand that we may not have conducted any quality or other checks on the providers and we make no representations about the suitability of the services offered for sale through the Site. The inclusion or offering for sale of a service by DealTrak does not constitute an express or implied endorsement or recommendation by DealTrak of services. We do not guarantee the accuracy of, and disclaim liability for any inaccuracies relating to the services offered for sale through us.

Nothing in these terms of use shall operate to exclude or limit the liability of DealTrak for fraudulent misrepresentation or death or personal injury caused by our negligence.

Where you, or any of the people that you are using on behalf of, are in breach of any of the provisions of these Terms or contravention of any laws or rights of a third party, we reserve the right to cancel your booking without refund or compensation in any way and recover from you any costs incurred as a result of your behaviour.

Site content, documentation and information.

DealTrak may modify the content of the Site and/or Terms at any time, and such modification shall be effective immediately upon posting of the modified content and/or Terms on the Site and your continued use of or access to this website will be deemed to indicate your acceptance of the modified content and/or Terms.

Any information placed on the Site relating to advertised on the Site including, but without limitation, details of the advertiser, the products available , any accreditations afforded to the advertiser and/or any details relating to any other services advertised on the Site have been placed on the Site by product / service providers who are independent businesses and are not agents or employees of DealTrak or its affiliates. Such information does not constitute any advice or recommendation given by DealTrak and DealTrak shall not be held liable for inaccuracies or errors in contents or any of its elements. These independent businesses provide the services in accordance with their own terms and conditions which may limit or exclude their liability to you. DealTrak and its affiliates are not liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the aforesaid. DealTrak and its affiliates are not liable for any refunds in the event of overbooking or force majeure or any other cause beyond their control.

As DealTrak acts only as an agent we will have no responsibility for any errors in any documentation except where those errors were made by DealTrak

Age and responsibility

You warrant that you are 18 years of age or over and have legal capacity to use the Site and to create a legally binding contract.

You warrant that all personal information submitted during submission is correct and you accept full responsibility for all transactions made under your name or account details.

You hereby authorise DealTrak to process all Personal Information about you and the persons named on the transactions that has been obtained in connection with your transactions. Personal information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, ID or passport copies, or any other information belonging to you or your group.

The Personal Information that DealTrak collects shall be obtained, processed and transmitted in compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, as well as any other such legislation that substitutes, complements and develops it. For more information please refer to our Privacy Policy.

Force Majeure

DealTrak will not be liable for any changes, cancellation, effect on your transactions, loss or damage suffered by you or for any failure by the providers and/or DealTrak to perform or properly perform any of our respective obligations to you which is due to any event(s) or circumstance(s) if the non performance is caused by force majeure. By way of example force majeure includes, but is not limited to, war, revolution, terrorist act, closure of borders, epidemic, natural catastrophe or other causes that seriously affect both parties and other unforeseeable causes beyond DealTrak’s control.

Complaints or issues with your service

In the unlikely event that you have reason to complain or experience any problems with your service please inform us by either

Writing to us at


Or emailing us at help@dealtrak.co.uk

Legislation and Courts of Jurisdiction

This agreement will be governed by English law and any disputes will be dealt with by the English courts. If however you are based in Scotland or Northern Ireland any disputes may be dealt with in the local courts in Scotland or Northern Ireland and will be subject to the law of those countries.

Privacy Policy

DealTrak understands that using online systems involves your trust and that you wish to remain in control of your customers; personal information. Retaining your trust is a responsibility that DealTrak takes very seriously. By disclosing your customer’s personal information to DealTrak using this Site you grant consent to the collection, storage and processing of your customer’s personal information by DealTrak as stated in this Privacy Policy.

Any changes to the DealTrak Privacy Policy will be made to this page. Your continued use of this Site will constitute your agreement to the changed Terms of using this Site.

"Personal Data" means any information relating to (i) an identified or identifiable natural person and, (ii) an identified or identifiable legal entity (where such information is protected similarly as personal data or personally identifiable information under applicable Data Protection Laws and Regulations) which is held by or is likely to be held by DealTrak.

When you browse the Site, we do not collect Personal Information about you. The only way we can collect any kind of personal information is if you give it to us.

Protection of Personal Data

The Personal Information that DealTrak collects from you and/or your customers shall be obtained, processed and transmitted in compliance with applicable data protection legislation. Since our servers are located in the United Kingdom, the personal information that DealTrak collects from you shall be obtained, processed and transmitted in compliance with European Directives 95/46 and 2002/58, as well as any other such legislation that substitutes complements and develops it such as the Personal General Data Protection Regulation from the United Kingdom (hereinafter collectively referred to by its initials PDPR (personal data protection regulation)).

We take full responsibility for ensuring that proper security measures are in place to protect your information and store the information in secure databases at secure addresses to prevent unauthorised access. We must pass the information on to the relevant suppliers about you and /or your customers. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

To ensure that your transactions run smoothly,DealTrak needs to use information such as (but not limited to) your customers name and address, personal information,employment details, bank details etc. We will apply appropriate security measures to protect this data. However, DealTrak may disclose information about you and/or your customers to other organisations that are partners or affiliates or to organisations contracted by DealTrak to manage aspects of the Site. We will not, however, pass any information onto any person not responsible for part of your transaction. This applies to any sensitive information that you give to DealTrak such as details of any disabilities etc.

Use of Information

You hereby give express consent to allow the incorporation of any data provided to the files of existing personal data in DealTrak and to the treatment of such for the purpose of management, administration, mediation and contracting of the services offered by DealTrak, the management of the transaction and the collection of products and services through dealtrak.co.uk, call centres; the management of incidences; statistics; commercial publicity and other promotions by means of electronic mail, SMS, MMS or any other similar mean, and the subscription to news bulletins.

You also give express consent to allow DealTrak to transmit you and/or your customers personal data for marketing purposes to selected Affiliates but only in cases where you have previously activated the option to "opt in" through the website, authorising this transfer. In such cases, DealTrak shall only transfer to our Affiliates your adequate, relevant and not excessive customers personal data (name and email addresses) so they will be able to receive marketing material from our Affiliates related to our Affiliate's or DealTrak’s/DealTrak LIVE's products. In any case you have the right to revoke anytime this consent by being in touch with dealtrak.co.uk, and DealTrak will stop transmitting your and/or your customers information. The Affiliate will show their contact information in the marketing material and DealTrak has no control on the marketing material the Affiliate may send to you, therefore DealTrak disclaims any kind of liability that may arise from the marketing material from the Affiliate, being the Affiliate responsible for that.

DealTrak may use the Personal Information to contact you and/or your customers about important changes to the Site, new services and with details of other products and services offered by DealTrak or other DealTrak Ltd group companies. Where DealTrak collect such information, DealTrak make clear the nature of the information and the purposes for which it is used. DealTrak do not knowingly collect Personal Information from children.

DealTrak does not automatically subscribe users to our newsletter. In order to receive the newsletter you must opt to subscribe and be informed by email of news and hotel offers. If you would like to unsubscribe from our newsletter at any time, you can advise us via the unsubscribe option on each newsletter.

The person in charge of this data: DealTrak Data Compliance, with company address at

The designated person may be reached at privacy@dealtrak.co.uk

If the final consumer/user should wish to exercise rights of access, rectification, cancellation or opposition granted by the GDPR, you should contact our Compliance team at privacy@dealtrak.co.uk giving detail of the enquiry/request. Should DealTrak be prevented from disclosing your customers Personal Information DealTrak will give reasons for any such refusal. If any of the Personal Information that DealTrak hold about you is incorrect or needs updating, please contact DealTrak at the above address. DealTrak may request that you provide further information and identification to enable DealTrak to comply with this request.

In addition to this we use Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses cookies, to help analyse how visitors use our site. The information generated by the cookie about the use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for DealTrak and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your Web browser, however please note that if you do this you may not be able to make full use of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

DealTrak regard the databases of Site visitors' information (which may include you and/or your customers Personal Information) as a valuable asset. Should DealTrak sell or transfer any of DealTrak’s/DealTrak LIVE's business assets this may include the sale or transfer of such databases of information to third parties. Such a transfer or sale may mean that you and /or your Personal Information is transferred to countries outside the European Economic Area. In using the Site and accepting these terms of use you consent to such use of your Personal Information.

Terms of Use and Site Use

We have tested this website thoroughly and are always keen to improve our accessibility tools. We would like to know if you have found this website accessible or if you have had any problems. Please email help@dealtrak.co.uk with any queries or comments or call 03333 448 442

To the maximum extent permitted by law, DealTrak disclaims all implied warranties with regard to the information, services and materials contained on this Site. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.

Site Use

DealTrak may suspend access to the website, due to maintenance works, net security reasons or force majeure with no obligation to reimburse or compensate you for the period in which access was suspended.

Access to the Site is strictly controlled by DealTrak and DealTrak reserves the right to change, modify, substitute or suspend or remove without notice any information or service from time to time.

You may download one copy of the content of the Site for your own personal use but you may not in so doing remove any trademark, copyright or other proprietary notice. You may not otherwise copy, modify, reproduce, sell, lease, market or distribute the content placed on the Site without the prior written consent of DealTrak.

You may only use this website to make legitimate enquiries or transactions for yourself or another person for whom you are legally authorised to act.

You shall not:

Without prejudice to any of DealTrak’s/DealTrak LIVE's other rights, DealTrak reserves the right to deny access to this website and/or cancel transactions wherever and whenever DealTrak believes (at DealTrak absolute discretion) that you are in breach of any of the DealTrak Terms.

Links and downloads

DealTrak may provide hyperlinks or pointers to other websites maintained by third parties which DealTrak think may be of interest to visitors of the Site. Such other websites are not under the control of DealTrak or maintained by DealTrak and we are not responsible for the content of such websites. DealTrak provides these links for your convenience only but does not monitor or endorse the material on them. DealTrak cannot accept any liability whatsoever and howsoever arising in relation to any such other websites (including , by way of example, any inability to access or delay in accessing any such other website) or in relation to any material or information appearing on them or which you may otherwise come across after leaving the Site by way of a hypertext link or any other means or for any services or facilities of any description which you may book through or via any such website.

It is always wise for you to run an anti-virus programme on all content and materials downloaded from the Internet in general and the Site in particular.

Accessibility and navigating this website

DealTrak takes our responsibility for making accessible web content and software seriously. DealTrak is committed to developing software products that promote accessibility for people with disabilities and meet current accessibility standards, including those defined by Section 508 website of the U.S. Rehabilitation Act and the W3C's Web Content Accessibility Guidelines.

DealTrak is actively engaged in the ongoing process of testing our products and website for compliance with current accessibility standards 1.

At DealTrak we are working hard to provide access to services and information that are helpful to all our customers. Many Internet users with disabilities find web sites difficult to use simply because of the way they are designed. This website has been designed to be as accessible as possible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers.

On this website you can control the size of the text, the colours and the stylesheets, dependent upon the functionality of your browser.

To navigate through this website once you have gone beyond the homepage, please use the menu at the top of each page.

Font sizes and stylesheets

You may change the font size of this document to your preference through your browser by doing the following:-

(a) In Internet Explorer, select View, then Text Size, and then your preferred size; or

(b) If you are using an alternative browser, please refer to the specific browser instructions.

You may import your own stylesheet into this website by doing the following:-.

(a)  In Internet Explorer select tools, then Internet Options, and then accessibility. Next click on any or all of three checkboxes to ignore colours, font styles or font sizes. In the same window you can change your stylesheet by clicking the checkbox that says, 'format document using my stylesheet' then simply browse to your stylesheet and click ok;

(b)  In Netscape select Edit, then Preferences, and then Appearance. You will then be given the choice to specify your own colours and fonts; or(c) If you are using an alternative browser, please refer to the specific browser instructions.

Last Updated 10 October 2018